T's and C's

User Agreement

TERMS & CONDITIONS

Access and use of this website is subject to our terms and conditions. By using this site you accept that you have read and are in agreement with the terms and conditions as set out here. If you do not accept, or wish to discuss any of these terms please contact us at: goldclassnz19@gmail.com before proceeding.

COMPANY DETAILS

www.goldclassjewellery.com and the trading name Gold Class NZ is wholly owned by Gold Class NZ Limited.

Email: goldclassnz19@gmail.com

PRIVACY

All the information you provide to Gold Class is strictly private and confidential. According to the data protection act we will treat all such information including, but not limited to, name, address and email in the strictest of confidence. Customer information will not be disclosed to or shared with any persons outside of www.goldclassjewellery.com.

CHANGES TO THESE TERMS

We reserve the right to make changes to these terms at any time and without any given notice. Please make sure you regularly check this page, and our dedicated Shipping and Return Policy pages for any amendments.

CANCELLATIONS

We reserve the right not to accept or process an order for any reason. If we do not accept your order and payment has already been debited, we will notify you by email and refund you in full immediately.

PRODUCT AVAILABILITY

We will aim to ensure that our website is always available and that the stock levels and information provided is correct. We cannot be held accountable for any downtime that may occur and we cannot guarantee product availability.

We are a small business and some of our jewellery is handmade. We keep a limited amount of jewellery in stock and depending on your desired size, pieces will be made on request after they have been purchased. In the event that we cannot fulfil your order in a reasonable time frame of 14 business days you will be notified by email and we will issue a full refund.

PRICES

Prices are as stated on the website and are subject to change at any time without notice.

INTELLECTUAL PROPERTY

Unless otherwise stated, all written content and photography on our site is the intellectual property of Gold Class NZ Limited. You may save, store and print this content for your own personal and private use. You are not permitted to publish, distribute or reproduce the content for commercial or business means.

COLOUR VARIATION

Whilst every care is taken to ensure our product images are a true representation of the item for sale we cannot guarantee that the colour will match perfectly.

PAYMENT & SECURITY

Our website is hosted on Shopify will a fully secure server. All payments are handled securely through Shopify and Gold Class NZ does not have access to your card details. The total order cost must be paid in full before dispatch.

We have the right to cancel any orders which we believe to be fraudulent or that do not pass the required security checks.

SHIPPING TERMS

For full shipping terms please go to our dedicated Shipping page.

When an order has been accepted Gold Class NZ agrees to dispatch the order as stated in our shipping terms. We cannot be held liable for any delays in shipping due to postal delays or for events outside of human control.

RETURNS POLICY

Due to the handcrafted nature of our jewellery we don't offer refunds. If you discover an issue with your purchase, please contact us immediately (upon arrival of your item) and we will do our best to assist you. We can swap your item for another or offer store credit. The cost of the return will need to be covered by you unless we have agreed otherwise. We reserve the right to assess each return on a case by case basis.